


Everyone will learn something from this experience. This course is designed to be beneficial to all levels of learners, whether you have never heard of an email/memo or write them every day.
WRITING THE MINUTES OF THE MEETING PROFESSIONAL
You will learn about appropriate email/memo formats, common ways to organize email/memo contents, common email/memo routing protocols, and expectations upon writers in professional environments. The final product will be individualized to your professional endeavors and follow the guidelines for one of the common types of emails/memos explained in the course: directives, progress reports, incident reports, response to inquiries, and meeting minutes. At the end of the course, you will write a clear and concise email/memo. In this project-based learning course, you will work on a continuous project, the writing of a professional email/memo.

While this course will help learners become faster and more efficient writers by virtue of practice with common writing purposes, it does not cover marketing emails or job application materials. This course is at the introductory or beginner level and focuses on mastering the basics of email etiquette and communication. Want your workplace writing to make a positive impression? At the end of this course, you will be a more confident writer, able to create higher quality professional documents more quickly.
